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Return & Exchange Policy

All Ora Ana customers qualify for product return/exchange within 7 days of receipt. Return is available as refund to original payment method and/or exchange for OA merchandise credit (which never expires).

Only regular priced items may be returned or exchanged, unfortunately sale items cannot be returned/exchanged.

Customer is responsible for cost of return/exchange shipping. We recommend using a trackable service for all returns or exchanges. Shipping costs are non-refundable.