Return & Exchange Policy
All Ora Ana customers qualify for product return/exchange within 7 days of receipt. The item must be unworn and in new condition. Return is available as refund to original payment method and/or exchange for OA merchandise credit (which never expires).
Only regular priced items may be returned or exchanged, unfortunately sale items cannot be returned/exchanged; this includes items purchased using discount codes.
Customer is responsible for cost of return/exchange shipping. We recommend using a trackable service for all returns or exchanges. Shipping costs are non-refundable.